Member Services

Refer a Friend
As a BTLFC member, you’ll be rewarded by simply referring a new member to the club.
It's that simple. Call a membership representative at (214) 820-7872 to arrange a FREE workout for your guest. 

Membership Credentials
Each member is given a membership card. Please present your card to an attendant each time you enter the club. If you forget your membership card, another photo identification is required for entry into the club. If you lose your membership card, a replacement one may be purchased at the front desk. Your membership card may not be given to or be used by any other person. Misrepresentation or misuse could result in the cancellation of your membership.

Comments and Suggestions 
Your comments and suggestions are very important to us. They are reviewed by management and help us to maintain the highest level of service. Please provide us with your name and telephone number, and you will receive a response
from a member of management. 

Children’s Policies
Children under the age of 16 are not permitted in the facility at any time Monday-Friday, unless participating in a BTLFC
managed program/event/service. Children under age 16 may be in the facility with their member parent(s) on Saturday 
or Sunday; they may use the park and pool areas, and must be supervised by their member parent at all times.

Lost and Found
The Tom Landry Fitness Center is not responsible for lost items. If you find a lost item, please bring it to the front desk.
If you lose something, please ask at the front desk to see if it has been turned in. Because so many items are similar, 
we cannot positively identify them over the telephone. If identification is attached to an item, we will do our best to contact
the owner. Items are donated to charity if they are not claimed within 60 days.

Cameras and Cell Phones
Cameras are not permitted in the center. Photographs and filming may only take place with the permission of management. 
We ask for your cooperation in honoring the following guidelines when using your cell phone:

  • Limit your conversation to important use only.
  • Turn the ringer volume down and answer on the first ring.
  • Talk as quietly as you can.
  • Look around to see if your conversation may be bothering others.

Smoking 
Smoking is not permitted anywhere in the club or on its grounds.

Solicitation
Persons may not circulate any subscription list or place any advertisement or exhibit any article for sale in the center.
Announcements or posters may not be circulated in the center without the consent of management.